Pandora Jewelry

692 ratings
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Location

25 The West Mall,
Unit 1714A ,
Toronto, ON M9C1B8

Brossa J.

By Brossa J. | 12/11/2018

The sales assistant was very knowledgeable and helpful. She listened to what I was looking for and made suggestions to help me find what I wanted. As I was buying gifts, her indication of the return policy helped persuade me to purchase from Pandora. The earrings I bought are lovely and I chose them from a display pairing.

Cupid

By Cupid | 11/24/2018

I was highly satisfied after three of the associates were busy talking among themselves and when I asked for help she neglected my request. As a determine person I decided to speak to the another associate who was actually more concern about my needs. She then ask another assoiate to help me out. Kate and Sandra was exceptional and went beyond my expecatation. My bangle was stucked then Manager "Val" of the store stepped in and assisted the other ladies. They then realised it was faulty, so they decided to snap it off and replace it. Omg.....this was the best customer service I had ever experience at Pandora. These ladies was fantastic and very knowlegable about the Marchandises. They work well as a team. Val the store Manager, Ketaki the associate who cashed me out, Kate who welcome me so warmly and friendly also Last but not least Sandra who was fantastic in showing me more Marchandise. I even left with three bangles and a cleaning kit. She knows how to promote pandora. Lol....I love my bangles. Some were gifts but I had enjoyed shopping at pandora that day. Girls you are great, keep up the good customer service skills.

Leila H.

By Leila H. | 11/18/2018

Friendly staff. Nice store layout is appealing. Good quality merchandise and a great selection.

Ala

By Ala | 11/8/2018

The associate served me quickly and checked me out fast too

Veronica N.

By Veronica N. | 11/7/2018

Sales associate was friendly, I didn’t feel like I was forced to buy anything.

Lizam

By Lizam | 11/7/2018

Sales associate was helpful and went beyond what we asked

Matthew

By Matthew | 10/26/2018

Daniella went above and beyond today in helping purchase a gift for my friend. Thanks so much!

Anna R

By Anna R | 10/24/2018

Very knowledgeable and friendly assistant. Enjoyable experience and good opinions and advice shared.

Kelly C

By Kelly C | 10/24/2018

I had a problem with a clasp on a limited edition bracelet, past the warranty date. I was offering to pay to get it fixed, but because the bracelet is no longer made, they offered to credit the original price. This allowed me to replace the bracelet. This offer amazed me. The sales personnel went above and beyond what I expected. Thankyou Karma and the sales manager Sandra.

Jeet Sharma

By Jeet Sharma | 10/3/2018

She was knowledgeable. She provided best choice. She helped us finding what we wanted