Pandora Jewelry

The item was in the case at $55.00. The sales associate, who was very friendly, said "oh, it's $75, not $55 as was the price on the item in the case". and then said, it's only $70. It is against the law to charge more than the display price; if an item's display price is lower than the actual price, companies must honour the display price, so I paid $15 more than I should have. Liked everything but that, and would like a $15 plus tax credit to my credit card. Thank you.

I didn’t like the store associate attitude I felt uncomfortable choosing, she was not patient enough, I know I looked at a couple of charms but even though I felt rushed into buying I might return what I bought!!

Covid protocols-fine. Only having 2 staff on a sat afternoon-not fine(people were leaving line, fed up with waiting) 3rd staff showed up{break?} and her voice volume was on mute. I asked for the star wars collection and clips. She pointed out the charms THAT WERE ALREADY ON THE BRACELET WHICH WAS ON THE COUNTER IN FRONT OF HER. She then suggested spacers instead of the CLIPS I asked for. So when I could actually hear her talk she wasn't listening to what I wanted anyways. The person at the next counter was getting great service, I got to hear every word...my sales person, not so much. Seriously, this was the worst Pandora experience I've had. Instead of happy and bouncy that I got new sparklies for my bracelets, I was annoyed I wasted my time going to a store when I could have ordered online and had a better experience in my PJs.

Very rude made me feel like I was wasting their time

I was not satisfied with my Pandora experience because of the lack of knowledge the sales associate had for the charms I was looking for. She was unaware as to weather or not the store still carried many of them despite working many shifts that week including the evening before I was there. Service was also slow because of this, it took a long time to look for charms and she would only locate one charm at a time when there were multiple I was looking for instead of taking my list she would just ask me one by one. I also did not like how she did not know the return policy on an item I was looking to exchange or return.

There was a lot of the products missing. Very dissapointing because i needed them for a birthday gift. No way to order them + a lot of nice ones discontinued

I showed a picture of the ring I wanted to the sales man. The one he brought me seemed way lighter then the one I showed, but he assured me it was the right one. I asked him 3 times if it was the right one and he said it was. After buying it something in me was off, so I went back and asked the manager, she agreed with me that it wasn’t the right one, but wouldn’t exchange it since it was final sale. It’s not my fault if the sales guy did a mistake, but I wanted the right ring, which I didn’t get, since it has a meaning to it.

I was told the necklace I wanted was 175$ and that the sales associate has in fact sold it at that price before and that’s the price on the box. However, the price ended up being 200$ and the sales associate just said that “yeah, they do that sometimes when something sells really well.” When I asked to have the price of 175$, I was told no that sometimes the price just changes like that. I was very unhappy that I was mislead and false advertising was used.

The store manager did not give any information of products and not welcoming to customer No recommendations for matching charms No help for figure out for my charms I was the first time to visit this branch and was so disappointed and upset I will go my other branch in my city Never want to visit this branch

Your staff need to learn to be polite and no what there talking about.