Pandora Jewelry

It was not the employees fault. The store was busy, and I had to wait about 10 mins

The store was a little un organized because the system said that the pice i was looking for they had in stock but the sales person couldnt find it.

Simply because I had to wait 45 minutes for assistance as there was not enough sales staff to look after everyone.

It has some rust

Need more staff when in the busy times

What I wanted to buy was not in stock

too long of a wait to get into the store

The staff ( Amber F.) was very nice and friendly. She was very patiently to show me all the pieces!

I tried calling twice prior to attending store, however received automated message service. I attended the store and waited for an available associate (2 customers ahead of me). Purchased 3 charms (2 for myself to be added to bracelet worn, and 1 as a gift). Associate did not add charms to bracelet, which service was previously provided (and I appreciated that service prior). I advised of a previous purchase that the gold looked a little tarnished (purchased just a couple of months ago). Associate did not observe said charm. I did request the polishing cloth, and the associate recommended the solution set which came with polishing cloth, which I did appreciate that recommendation. The associate assisted with clasping bracelet back on my wrist which I also appreciated. Gift bag was prepared very nicely.

I was very satisfied the only reason was I had to stand outside due to covid and there are so many options yo chose from and I want to get so many more