Pandora Jewelry

Out of merchandise!

I didn't like seeing the necklace that I purchased being taken from a plastic bag from Thailand written on it.

The new adjustable slider bracelet I bought is way too hard to open to get the charms on! Love love the slider idea adjustable idea. Way way too hard to open up the class to put on the beads.

Rather not comment

Annoying at how to view the beads. One tray at a time through glass is not easy. Accessibility to viewing the merchandise is not customer friendly. I found it frustrating. I did make a purchase of over $80- BUT I feel like I settled somewhat on my bead choices- It was annoying to keep asking the sales person to keep switching trays. I just gave up and bought 2 for a GIFT.

ON 02/09/18 I had to buy a charm. It had to be a Roman Catholic Cross but not a hanging one for a gift. They only had (2) left and both were in bad shape (scratch and dull). So I bought the better of the (2). I was told it was a "holiday item" and no others would come in.

i guess I came in for just an exchange and winded up making a $75 purchase I really didn't need to.. it was the wants not the need

Was very satisfied they were friendly and accommodating no problems

It was super busy and has to stand in line outside the store until an associate became available. Once inside felt rushed to complete my purchase. Also not a good selection of clips for my bracelet.

Lines were too long. Its Christmastime. I'm your average pandora customer we expect a higher level of customer satisfaction baaed on the quality we believe we are purchasing. The store was'nt busy enough to make me wait on an associate when others are stocking pamphlets. I was also in a hurry I made a last minute decision, with no intention of making any purchases at the mall, to buy my dinner companion a piece of pandora as a gift. I would have liked to get in an out as I did when I was finally helped.