Pandora Jewelry

Salesperson Pamela R. was extremely disinterested in selling merchandised. When asked about sale items she flung a plastic sale photo sheet/booklet on the counter for me to browse on my own. After receiving no encouragement to look at other items and only fast NP’s when I inquired About rose gold items I reluctantly purchased a charm and 2 rose gold items at a total of $160. I was visiting Orlando FL at the Pandora store in the mall. I returned Home to MS that night and began unpacking my items to find that I had Received a charm that appears old/or defective. It was not inspected by the sales rep before she boxed it up for my purchase, nor was it shown to me. I am A long term Pandora shopper and have come to expect a higher level of service from the franchise. The next day I called The store only to be told that there was nothing I could Do other than to attempt to return it to a local store which is .5 hours away from me in hopes they will exchange it or clean it. What a disappointment!!

The Associate barely knew the merchandise and stated she only worked there for the discount as she has another Job. The Manager Ashley had a real attitude problem. This store is convent for me will be the only reason I will return. I love Pandora however this store is a real Tutn Off.

Siempre que voy a la tienda del florida mall en Orlando me siento sumamente satisfecha por la atención que me dan

Estoy satisfecha y la atención fue maravillosa la vendedora Kayla T. No. 210703 fue muy amable atendiéndome con mi compra la recomiendo en el Florida mall

totalmente satisfecha

Associate was very rude and embarrassing to me

The items i bought i need to return but, the Florida Mall store is closed do to covid n I need to return these items Where do I do that ?

Went to the store for an exchange I felt like I was being rushed. I was told that size would fit me, and all the charms I purchased online would fit the bracelet she did not even want to have me try it on told me she wears that size and she's sure it would fit l. I took that drive 50 minutes away to get home put on my bracelet and realize neither the bracelet fits nor 3 of the charms I'm very very disappointed at the customer service and clearly they were not very professional.

I’m not satisfied with the sales associate because is the second time that she change me the price that is not of the merchandise. The two time is the same sales associate

Muy satisfecha con mi visita con Kayla que me ayudó.