Pandora Jewelry

The only reason why I am not highly satisfied with my Pandora experience was because the sales associate lady let me and my friend know that the rings have not been cleaned in a while and we still had to pay if we wanted a cleaner to clean them. Even though Pandora hasn’t cleaned the rings, we have to pay to clean them.

It was my first experience in a pandora store. I enjoyed looking at the rings and charms. They have some items I like.

My charm broke and the warranty was only good for a year. I feel it should be lifetime warranty to send back to manufacture for repair or replacement.

The cleaning process was not available.

This location is small. It was very busy, so I had to wait in line on the outside of store before entering. I think the ease of shopping online and picking up or shipping directly to home. Usually when purchasing jewelry, I want to see it first hand. I'm glad the items I was interested in and selected was available for immediate purchase.

Sales Representative could have been more knowledgeable.

Ángela fue muy amable con su servicio al cliente

The lady who attended us, she was really friendly and nice, but she was already ready to send us on our way without asking if we wanted to buy something else or if we wanted to add charms to our bracelet, until we asked.

As a collector and friends & family of of the same, we are a older ladies who travel often and it State we visit we would to be able to have a charm that represents that state ( not just sport teams)

The associate was not familiar with your own merchandise. I was more knowledgeable than he was. I couldn’t exactly tell him that to his face.