Pandora Jewelry

The sales associate was rude and did not listen. Also she said what I was choosing was not the correct choice based on her opinion and when I said a bracelet was younger she said no it’s actually more mature you shouldn’t get that one. She never smiled she was all business because I went in knowing what I wanted she didn’t try to asked questions or show any type of friendliness very rude and actually a snob

Waited for over an hour. Not enough salespeople

I was very satisfied with my visit at this location I have nothing but great reviews for all the workers especially BOAZ

Promotion wasn’t properly explained

Quick, courteous and complete experience. Start to finish and got what I want!!

Love my bracelet, gift from daughter. It is defective, cannot be fixed or replaced because out of warranty. I have bought many charms but because of defective bracelet need to replace bracelet and my size was not available.

bracelet i was trying to purchase had a different price than advertised in the showcase and they did not honor it

Customer service was horrible

I WILL NEVER BUY PANDORA AGAIN . I WANTED TO BUY FULL SET AND THIS BOX . The first colony mall say they have the full set but don’t have the box and they say Baybrook mall have the box and full set and they will hold it for me . I HAD to drive 45 minutes and wait outside the store for 30 minutes .When it was my turn in line , ALL THEY HAD TO OFFER ME WAS AN EMPTY BOX WITHOUT ANY OF THE CHARMS. WTF would i drive all thr way for an empty box. They tried to look for the charms but was one short and supposedly they had 2 piglett charms on hold and one in the store but couldn’t find it. The frustrating part is I was told the full set of charms and the gift box would be held for me but all that was there was a box I couldnt even purchase because there were not enough charms.I ‘m very disappointed about ur customers service and I never buy ur products again and I will tell my friends that

Very disappointed with this location and there customer service. The employee that attended me did not mention the promotion to me I had to return the items to re do it to get the free bracelet which another employee helped me and had no idea on how to do the refund and was making things complicated she finally did a refund and i purchased another item to complete the $125 and was picking out my free bracelet which the employee did not inform me it only covers up to $65 until after she scanned the bracelet I wanted which made me feel like I couldn’t return it no more. Overall the experience was horrible.