By LoAry | 12/22/2020
I understand the circumstances given what’s going on with COVID but this location had only two employees working in store and one person making sure everyone had a catalog on a very long line . I didn’t mind the line considering I got there early , but because of lack of employees it was extremely slow . I only waited because it was a gift for my daughter who really wanted a bracelet from Pandora . Otherwise the staff was extremely sweet and helpful .
By Jules | 12/21/2020
I wanted to use the Afterpay or Klarna in store since the items I wanted to purchase was sold out online. I attempted to purchase online and pickup in store in order to avoid the 1 1/2 hour line. There should be someone asking if you either know what you want or are you purchasing a gift card.
By Jules | 12/21/2020
Excellent service and the salesperson was knowledgeable. Friendly staff and clean environment and products was readily available. I was very happy because I got what I really wanted, I will always recommend pandora to friends and family
By Tina | 12/21/2020
The wait time was extremely long, waited over an hour. During peak times they should have a sales associate assisting the customers on the line that’s waiting therefore when they get inside the store the transactions can be processed quickly.
By PurpleD | 12/20/2020
What I ordered on line, was not delivered. So I I had to go to the store in the mall. Health reasons really prohibit me from standing long. There were two sales reps and a manager that was managing the two lines. Thank goodness for that manager who realized I was having trouble standing and brought me a folding chair.
By valuebuyer34 | 12/18/2020
i arrived saw the line - which had over 30 people waiting at 11:13 am on a friday. thats not a problem as we are in a pandemic. i join the line i wait around - it is now 1:30 pm - the line has barely moved. there are 4 associates. 2 working behind counters and one lady handing out books and claiming to pull charms . the fourth worker was only seen here and there ? what was she doing only waldo knows. at 12 pm i look in the store and realized that there was the same customer with one rep for over an hour? i lost it at around 1:45 ? and asked the manager why was this allowed? there is a line a ridiculous line of people ? i waited close to 4 hours for a gift . i only waited because of my family member. i was dehydrated and almost passed out due to lack of training.
By Sweetness | 12/17/2020
The line in the stores was too long it took like forever to get in and buy something! However the associate claimed that it’s because of COVID-19 that’s why everything went off a little ask so since it had a snow storm that was an absolute reason as well
By Allie White | 12/16/2020
i was satisfied with my pandora experience. The only this is that they were moving around a lot. Also they took to long to bring item
By M&M | 12/14/2020
Line was 2hours long. I wanted the free bangle they said they had no more!
By Charms | 12/13/2020
The line was moving very slow and there was only three available sales representatives.