Pandora Jewelry

I started in line at about 930 and I didn't get taken care of until about 11 give or take. My first issue is if the store opens at 9am I couldn't understand why there was only 1 associate taking care of guest. The line was outrageous. And to be honest the guest was in and out. The other workers came in at about 10 1030.

I stood on the line for 3 1/2 hrs it was only 2 associates working in the busy time of the year we should have more workers to serve your clientele!

they did not give me one of the items i purchased but they took charge for it. when i got there to pick up the item i didn’t get they made me wait a long time.

Service wasn’t too great. Associate didn’t have much knowledge of merchandise.

Las tres personas que estaban atendiendo súper odiosas y antipáticas , vieron que llevaba mi pulsera para limpieza y enseguida una se puso en guardia y me dijo q debería esperar hasta q atendieran a todo el resto de la gente cuando yo era la tercera persona por atender … después entendí q como son ellas mismas las q deben hacer las limpiezas evitan atenderte para q ye canses y te vayas !

I was not able to use my coupon online or in the store. I received it in the and wanted to purchase me a birthday gift 🎁. Very disappointing.

Was not greeted the first time. Employee was standing at the back on her phone while others helped other customers but not once did anyone acknowledge that I was waiting for help. I browsed & left. Came back again & still. Waited about 15 minutes for someone to come out from back & ask if I needed help. I already knew which earring I wanted & she helped me check out. There was a lot of employees but not friendly ones.

The sales associate did not seem interested in helping me she even said an item was only $10 more when I questioned the price I also spoke with the manager about the faulty item I was returning it wasn’t much assistance there either

Associate was not friendly or helpful no smile or courteousness

The sales girl was not aware of the charms that were in store. Telling me everything I pick was out of stock when I saw them in the display case. Another associate Donna started talking to me and actually helping more than the original salesperson. Then after spending over $300 she didn't put my charms in my bag. So I had to go all the way back to get them.