Pandora Jewelry

I had a horrible time trying to get someone to help me complete my purchase. The sales associate was abrupt and rushed. As a customer I was left feeling unimportant (that my experience and time did not matter). As a result I did not buy as many items as I had planned to.

I went to exchange, they didnt have what i was looking for

Employees ignored our arrival, didn't ask if we needed any help or even acknowledged that we even entered the store. Didn't reassure us that we'd be help. Got yelled at by an employee because I stood up for myself

I understand that the store was just opening after a pandemic but the the person who waited on me was very abrupt and her tone wasn’t very inviting. She initially acted like I was waisting her time. When she realized that I was making a purchase her attitude changed.

The staff was very unfriendly The staff sold me a bracelet that was was to small The staff was not very helpful

The sale associate, Bethany B from the Pandora Outlet store in Tanger Outlet in Oxon Hill, Maryland was extremely rude. She rushed us to make our purchase decision. When we were looking at the items, she hissed and sighed. When we asked her a question about billing, she rudely answered our question. It seemed as if she neither cared about her job nor customer service. One young sale associate lady at the check out register was also rude to us as well. She asked us to move away rudely. We were not there to beg for money or ask to get the items for free. Why were we treated that way? We will escalate this issue to the customer service department.

I went to the Tanger Outlet location on 12/26/18 and 12/27/18 (two times) over the holidays. The first time, the Assistant Manger was very snappy with all of the customers including me. She was very impatient with the selections particularly when I asked to see retired merchandise. She was very short and would cut me off in the middle of my sentences. Even though the sale was by (3) get 50% she would not fully explain the sale to me and even rang me up with (4) items on my receipt instead of just the (3) and would not reprint my items as she stated all sales were final but I hadn’t left the store. Then there was almost a fight because she would call names off of a hand written list and if the customer did not answer quickly enough she would cross off their names and move to the next. The second visit to the same location the actual manager was walking around with bedroom slippers on her feet! For the amount of money your items cost and the amount of customer traffic the store yields, I just found it to be very disrespectful for her as the manager to have on such attire. You literally have to beg to see the lesser priced “retired” items and this seems to be frowned upon.

The sale specialist is not friendly and doesn’t have knowledge on the products

Sales associate was rude and felt like I was irritating her. i was very surprised of the service especially on mother's day. I left the store very dissatisfied and called the next day to tell a manager

I have visited various Pandora stores across the country and abroad and this was my first negative experience. The sales associate was extremely rude and short despite there being only one other client in the store and two associates upon my arrival. My husband wanted to leave the store because of the service and the only reason I made a purchase was because it’s was my mother’s birthday and I didn’t want to show up empty handed.