Pandora Jewelry

The associate did not know the products and whenever I asked for a specific bead she seemed confused and it took her a long time to find it. On 2 occasions she couldn't find a bead and said they were out of stock yet i was able to identify them in the cabinet. When I asked her for any recommendations she could make to enhance my bracelet, she was unable to do so.

Very busy there was a line up and only 3 associates working

Two sales associates available when I walked into store, one busy with cust. One available. The available associate didn't even bother to greet me. She had a bored far away look on her face and I basically had to wave her down to get her attention. That being said she did get on it and showed me the charms I was looking for, but her delivery was very dry and honestly I felt judged by her the moment I walked in. As if "I wasn't worth her time"

I was purchasing a retirement gift for a coworker and informed the associate of my budget. She incorrectly told me the price of the items and only told me one items were wrapped and rung up. I ended purchasing the gift $30 over the budget I told her.

The sales associate didn't seem to know where any of the rings we were looking at were in the store, and instead of asking for helping or providing other options, she kept pushing and advising us to look at rings that she was interested in instead of what we were asking for. We never asked for her opinion or what she liked because she wasn't the one we were shopping for; what's worse is that everything she was showing us instead of what we were asking for was so much more expensive than the rings we had originally planned on buying so she was probably just after the money and sale she would get by selling to us. Also to top it off the whole time, she was so snarky almost as if we couldn't afford any of the products we wanted.

The sales associate was not polite and left us to take another customer half way processing my order! Highly unprofessional

I went to the Kingsway Mall in Edmonton store and I find the staff not very helpful I stood there in the counter for about 10 mins for someone to serve me and they didn't even greet customer as they enter the store. So for me I would not be going back to shop at that location anymore maybe in some other location.

No one seems to care

They wouldn’t exchange my product and they gave a lot of sass

Entered store and was not greeted. I was the only customer and waited several minutes to be helped by someone who clearly did not want to serve me. Associate was rude and if I was not with my niece buying her a birthday gift I would have left