Pandora Jewelry

The sales person gave the wrong price for my charmings

Because of the promotion there were a lot of customers. Overall I was satisfy with the sales rep Claudia Rossy, she was very helpful and patient.

I bought essence in outlet but it broke. Then, I went to pandora to exchange but there waa no same one because it was retired product.

I do love Pandora but occasionally the prices are a bit expensive for the product. There also needs to be more selection in ring options!

Sales representative was polite, friendly and extremely helpful Was able to get exactly what i wanted with a plan to revisit and buy another as my personal birthday gift to myself. Store was clean and tidy with items well displayed.

1. When I called in the store to check stock before I went, they told me they are checking for me and put me on hold. After waiting on hold for a minute, my call was hung up without any notice. I had to get my boyfriend to call a second time to get the information I wanted. 2. I went to exchange a bracelet that I bought and wore only twice before it broke. It was a silver round padlock bracelet. You need to improve either your design or quality control, so it does not break so easily. Disappointed in the quality.

Very nice customer service. Product is amazing. Staff is highly knowledged.

the store was a little pack with people

I think for me to have put “highly satisfied” there must be an associate that would go beyond to satisfy the customer or surprise me with something to help a customer, otherwise “satisfied” is still good.

It's a small store thought there were more options for earrings. The store seems to focus on the bracelets and charm as this shows more products.