Pandora Jewelry

Me encanto el servicio la muchacha que me atendió se llama Roxana se la recomiendo muy amable muy dedicada, en cada detalle nunca se detuvo para su explicación y su carisma me llevó a comprar varias cositas, les recomiendo que pasen no lo piensen serán muy bien atendidos

SALES ASSOCIATE WAS VERY RUDE AND RACIST. ASSUMED BECAUSE I WAS A DIFFERENT RACE THAT I WAS INVISIBLE SHE CALLED UP TWO WOMEN IN SPANISH AND LOOKED OVER ME BEING THAT I WAS IN THE STORE FIRST PATIENTLY WAITING. WHEN BROUGHT TO HER ATTENTION SHE SAID “WELL I DIDNT SEE YOU THATS WHY YOU NEED TO FORM A LINE OUTSIDE”. SND CONTINUED TALKING IN SPANISH TO THE CUSTOMERS. I WILL NEVER SHOP AT THIS LOCATION.

Cannot use 10% off in store when you join club

I was looking for an offert that I saw online and they never gave it to me even though I have been a loyal customer they have some offers and it was all a lie

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When a customer has a paid receipt and they're making an exchange due to the item was damaged, they shouldn't have to wait for manger approval. just to replace a damaged item that was bought 5 days ago. I have my receipt and the damaged item, inspect it and replace it. So annoyed with this Southland Mall location (NEVER AGAIN!!)

great job with anavis

Muy amable la dependiente muy profesional gracias

I needed to return three defected items. Manager assessed that one was not defected and would not exchange it.

I had to place my order 3 times and all 3 times it was cancelled within 4 hours.One time for delivery & it was cancelled, one time for in store pick up(after calling the store and verifying they had the items I needed) and it was cancelled, and one more time online for in store pickup. Pandora sent me a coupon I was never able to use because they kept cancelling my order every time I placed it online. I ended up having to pay regular price because of Pandora’s mistakes & did 4 trips and hassles. Waited over 10 days overall for my refunds.