Walt Disney World

We are in Mexico and were extremely disappointed with the staff. The food was mediocre. Price was to high for portion and quality. It was a shame especially because we were celebrating a birthday.

Did not have the merchandise available I wanted to purchase.

Disney is wonderful, but it is so miserably crowded. We have annual passes so we weren't overly affected, but I feel very sorry for families who save for years to come and only ride 3-4 rides all day.

Biergarten lunch buffet was not overly fresh and most of the meats were tough.

Some things were great, some not so great. Being a visitor since I was a child the staff

The flow of traffic was not organized with so many people all in one place on NYE.

Very busy

Super crowded and didn't have a lot of fast pass selections left. Shame for people who live locally and can't get fast pass during busy times because they plan their trips last minute.

Rebecca from GA in the tower of terror line was SO rude to my 10 year old right in front of me that he almost cried. People like her should NOT be employees at Disney

The fast pass needs to be better explained as I lost several important reservations. People need to know that you can only reserve three at a time and only at the same park for the same day even if you have a pass hopper. Although I think the concept is great I think you need to revamp the way you're doing it as it is not as good of an experience for the user as it used to be with paper tickets. Although I love being able to use my phone it's just not set up and made clear on how to use it and what the rules areI am receiving this survey mid-vacation