Hand and Stone

I wish my therapist was able to speak English. I don’t think he completely understood my request for more attention to my sore left shoulder that I brought to his attention prior to my massage. Language barrier.

Easy to schedule my appointment my therapist was on time and the ambient was good.

I am satisfied with Teresa as a therapist. The receptionist made it easy to come in and be treated .Teresa always does a great job.

Reception, therapists were very nice and knowledgeable. They made me feel comfortable and at ease. Although recommendations for additional services and products were made , there was no pressure to buy them.

Great customer service and professionalism from all of the staff members as well as the esthetician.

I absolutely love the friendliness of everyone in this Miami Lakes Hand and Stone location. Everyone is always with a smile. I appreciate the monthly calls to schedule my appointment. I forget things. LOL! I have tried several masseuses and ALL have been amazing. I am extremely satisfied with my membership and plan to continue with it.

From beginning to end, the team kept to the schedule while being welcoming and professional. Reception team was friendly and welcomed me with a smile. Therapist (Noelia) was great. She advised safety protocol, asked questions and proceeded with the massage while being friendly and professional at all times.

Bery professional and courteous service. Great massages

Elida is a skilled and extremely professional masseuse. From her techniques to her calming presence, 10/10. I always ask for her and would recommend Elida without a doubt.

Very happy with service received