Dreams

Assistant did not ask if we wanted solid or sprung slats. Just assumed and ordered solid. We didn't realise this till checking our email order form later. Rang anf changed it over the phone.

Assistant did not ask if we wanted solid or sprung slats. Just assumed and ordered solid. We didn't realise this till checking our email order form later. Rang anf changed it over the phone.

Assistant did not ask if we wanted solid or sprung slats. Just assumed and ordered solid. We didn't realise this till checking our email order form later. Rang anf changed it over the phone.

not your fault just me

not your fault just me

not your fault just me

not your fault just me

Welcoming staff. Good with my accompanying 3yr old. Good knowledge of mattress’s. Wish I could have been told re the availability of another bed which is becoming available in an ottoman (Ellis, would have ordered as ottoman if they knew when it was available, was showing on their order screen but unavailable, disappointing). Had a nice Latte and son offered water - maybe a kids interactive/kids bed area could keep them occupied. He loved jumping in the beds but I wasn’t happy with that and was distracting (I couldn’t leave him with anyone as I’m a widow and have no additional childcare). Good quality products on show.

We went to view Hypnos mattress to either buy or disregard, but the store only had one, as it happens Stacey advised us of the Gel mattresses and this is what we purchased. We did use the Dreams Bed assessor however it was completely different to what we wanted or expected and to what we purchased.

very rarely give a maximum score