Dreams

Only one person working in store on a Saturday morning meant I had to wait a while until the previous customer had finished their purchase.

We already knew what we were looking for

We ordered a mattress and the wrong one was ordered first of all and it was more expensive and l mentioned that to the sales person and it had to be reordered

There is always room to improve what is already a good service.

we knew what we wanted and asked for availability and delivery waiting 10 days and paid in full

Not enough staff available to help us ,at the time of our visit.

Everything was in sales apart from the bed I wanted!

Simply the cost of beds, not just at Dreams but generally across the market

even though my husband ordered the bed, I feel we were put under too much pressure to make our decision, I needed time to look around but got pressure from sales assistants

The gentleman assistant was Lovely and helpful as was all the staff except for the girl who attended to me she seemed helpful at first but got fed up as l was taking to long to decide she kept leaving us then coming back with a bored look on her face to which I commented she replyed ive had worse customers than you I bought my last bed out of dreams and now this one if it hadn’t been for my husband dying on tr 11th April I would have had no need for a new one as it was a good bed but my husband was in a wheelchair before he died and had A bed lever that is why I came back to dreams your assistant new I wasn’t to happy and gave me Some new pillows for my ordeal she said