Dreams

Went in for a cheap mattress as it’s only temporary while we move house, offer a display mattress which colleague had said it was £160 but 50% so was £80 was happy with that when I placed the order she also stated delivery was free and that a mattress cover was also free when I got the online receipt the matress stated £120 bed sheet £5 and delivery £5 and discount £50 I feel I was miss sold as I was told the matress was £160 with 50% off and other items were free.

I purchased a bed ,paid in full , happy with my purchase on returning home and looking online for more information on The bed It stated online that the bed was only under guarantee for only 1 year No way will I pay £2149 on a bed for a 1 year guarantee For that kind of money I expect at least five years or more I phoned the store explaining I wasn’t happy I was offered extra guarantee for 8years for an extra £85 I told them I wasn’t prepared to pay any more If you can’t include the extra guarantee in the price Then I was happy to cancel my order Which they happily accepted So I cancelled my order

I purchased a bed ,paid in full , happy with my purchase on returning home and looking online for more information on The bed It stated online that the bed was only under guarantee for only 1 year No way will I pay £2149 on a bed for a 1 year guarantee For that kind of money I expect at least five years or more I phoned the store explaining I wasn’t happy I was offered extra guarantee for 8years for an extra £85 I told them I wasn’t prepared to pay any more If you can’t include the extra guarantee in the price Then I was happy to cancel my order Which they happily accepted So I cancelled my order

I purchased a bed ,paid in full , happy with my purchase on returning home and looking online for more information on The bed It stated online that the bed was only under guarantee for only 1 year No way will I pay £2149 on a bed for a 1 year guarantee For that kind of money I expect at least five years or more I phoned the store explaining I wasn’t happy I was offered extra guarantee for 8years for an extra £85 I told them I wasn’t prepared to pay any more If you can’t include the extra guarantee in the price Then I was happy to cancel my order Which they happily accepted So I cancelled my order

I purchased a bed ,paid in full , happy with my purchase on returning home and looking online for more information on The bed It stated online that the bed was only under guarantee for only 1 year No way will I pay £2149 on a bed for a 1 year guarantee For that kind of money I expect at least five years or more I phoned the store explaining I wasn’t happy I was offered extra guarantee for 8years for an extra £85 I told them I wasn’t prepared to pay any more If you can’t include the extra guarantee in the price Then I was happy to cancel my order Which they happily accepted So I cancelled my order

Charged 499 instead of the 449 the bed frame should of been and had to ring THREE times to get it sorted as the blackpool store coulsnt be bothered

Quick easy service, great product knowledge, very informative and pleasant. Didn’t try to sell me products I didn’t want. I would definitely recommend to others. Thank you for the quick and easy service .

Wonderful experience except for the quoted delivery time for the mattress(s) selected