Dreams

Gail was very friendly staff and very helpful and help us choose the right mattress for us by using the sleep match

The assistant was good and explanation of products useful . We used a special bed which analysed our sleeping positions ,sizes and waits. It then recommended the best type of mattress for us. We were then shown the alternative beds available. There was a good range of beds and prices.

All staff were exceptional. With a great knowledge of all products in store. Sue was very friendly and understanding and we were offered a drink while we were discussing our needs. David the store manager again was very friendly and on hand to also assist both are a credit to the company. I would have no hesitation sending family or friends to this store.

Positive customer experience from a friendly team member

Our visit was to buy a bed for our disabled son. The staff member that assisted us, Susan, was friendly, helpful and attentive. She met all our needs and requirements. Susan came across knowledgeable. We didn't feel pressured to buy at any time like you do in most stores.

We were offered a coffee whilst we browsed and went on the sleep motion bed

Stacey was very informative and explained fully regarding the products. She left us to make our own minds up and made some coffee for us. Very relaxed atmosphere with no pressure to buy.

Gail was very friendly and understood our needs exactly. She offered us a drink, put us through the sleepmatch system and found the mattress that was right for us. She was very helpful and highly knowledgable about all of the products on offer.

I saw the mattress I wanted online and drove down to my nearest store. Staff were helpful, I got a good mattress at a good price and 4 free pillows

We were welcomed into the store and offered help and advice. The 'mattress test' was amazing and the store assistant was very knowledgable and helpful.