Dreams

Served by stacey, Incredibly friendly and didn't feel like a hard sell was happening. asked our budget (£200) and promptly showed us items in the clearance section and let us try them and then showed us 2 more of the budget range. We were discussing different options and then she mentioned about a return mattress which was brand new unused which matched our wants. She made us feel at ease unlike other stores previously visited just before. Nothing was too much, we then mentioned about different bed bases and she gave us a few options - waiting for longer delivery for the specific one we wanted or a shop floor model, discounted at a quicker date which we promptly decided to take also. She mentioned about matress protectors and valances which we also decided to buy. we also decided to splurge on a couple of pillows which we £85 each as stacey had got us such a great deal on the mattress and base. After how we had been treated in other bed shops we had previously decided to only buy a matress that day. She spent all her time and attention on us and we decided to buy all these extras at our own will because of the incredible service we received.

The assistant Gail could not have been more helpful, she was very friendly offering tea and coffee, she was very understanding ( my husband is disabled and Gail was very patient and knowledgeable of our needs ). I would not hesitate in recommending Dreams to friends. The store is very clean and spacious with lots of stock to choose from.

very profesional people , with no pushy sales , exelelent knowledge of the product we reqired , and exelent tea and coffee , most of all very good value for money . The try it for 40 days and exchange , cannot be beaten .

I researched mattresses before I walked into the store. I knew exactly what I wanted - until I actually tried a bed - then - I needed guidance. The sales associate was highly knowledgable , non pushy & could answer every question in depth. When making such a large purchase, you need to experience the product & be guided by someone who knows what they are talking about. So that is why I was highly satisfied with the in store experience. Where I have indicated that I was neither satisfied or dissatisfied - this was in reference to price - I wanted the product - not to spend hours trying to save on the internet - so the price is what it is . The same reason I park in a car park - not drive around the streets looking for a free place . Hope this helps

Gail was very good at understanding my requirements and quickly and efficiently dealing with my purchase. Sue was a great help in loading my purchase into my van which was a little too small for the job.

the two ladies who dealt with us were very polite and helpful everything we asked about was dealt with to our satisfaction we were offered a hot drink and were looked after the whole time we were there

The assistant Gail who took care of all our requirements and questions about the type of bed we required were fully taken on board and we went in for a king size bed and ended up with a super king a bit of luxury, we also needed two new pillows and Gail gave and explained about the choices that she showed us and then we decided on the two that was best suited for us, we also purchased a headboard to match the base and the base we picked had the glide bottoms which Gail advised that the bed would be more moveable, so we made the purchase and to top it we had free delivery and they are going to put the bed together for us free of charge, so we are happy with the deal we got.

The lady was very nice and helpful she did her up most to make sure we were helped and satisfied and did her best with the pricing for which we were really grateful

The employee who served me, recognised me immediately on entering the store. Id been in a few weeks before about a bed and a matress and she had remembered everything we had discussed. A real welcoming feel. She also interacted with my daughter, who is 4, and was a little over tired at the time! Can't praise this member of staff enough

Great advice....very patient.....Great price!!