Dreams

Paula was really attentive and took time to understand our needs and finds us the right product.

The mattress simulator which advises on the best mattress. The member of staff had not been there long but was really friendly and when he wasn’t sure he asked a colleague.

Paul greeted us promptly and was very welcoming. He listened to our requirements and encouraged us to use the 'bed computer' (he used the correct name, I cannot remember it). He was then very helpful in showing us what mattresses met our needs. We did not purchase at once but went away to think about the order. When we returned Paul welcomed us back and processed the order very swiftly.

Friendly knowledgeable and helpful staff.good range of products.useful machine.

Paula was very happy and friendly, she made us feel welcome and she knew what she was talking about. Paula was very helpful and encouraged us to use the sleep machine to find the best matress for to suit me and my partner who has a bad back.

All round excellent and friendly service. Thought the 'test bed' as excellent and guided us. Staff very friendly and well informed.

Both the assistants were very helpful and knowledgeable about all the products.

Friendly staff at the Plymouth Royal Parade store. Very knowledgeable and understanding. Good value in the sale. Most importantly the delivery slot was available on the desired date and the drivers arrived ahead of time after calling to make sure that was OK (it was better for me that they were earlier). Assembly was relatively painless, although probably a lot easier for 2 people with some of the lifting involved.

We were served by Paula in the PLymouth city centre Dreams shop. Paula offered excellent customer service, and had fantastic knowledge of the mattresses. Nothing was to much trouble, and she helped us make the right decision without any sales pressure.

The experience was 100% Positive, quick and easy. The lady was very polite, informative and was very knowledgeable. After talking for just a couple a minutes, I felt like I had known her for years. She made me feel welcome and made the whole visit very pleasurable.