Dreams

Staff extremely friendly. Ann came over as soon as she saw me looking confused with the choice. She advised using the machine (can’t remember its name) and found what I wanted within my budget. The lady who I believe was the store manager was also very friendly. We all had a good laugh and a chat. It didn’t feel like a sale. The whole thing was very comfortable

Both members of staff we dealt with were very knowledgeable and helpful at all times and in all aspects of the purchases we made.

We were greeted very nicely on arrival,asked what items we were looking for,offered drinks,assessed on pillow sleep match and then shown a range of products which we had been matched up with.

Excellent staff Plenty of choice Very reasonabley priced

Staff very helpful and professional. Advised me that I should look for pocket sprung beds from the choice I had made online if the mattress was to be used on a daily basis. Provided me with a similar type of pillow to what I use at home to get the full experience when trying the mattresses. Also provided me with other possible options that I hadn’t considered before. Also they made me a cuppa which showed me that they were prepared to wait patiently for me to make my decision. Advised me that I should concentrate more on having a suitable mattress rather than worry about what base to get. When I had made my decision they were just as helpful when placing the order. They showed me which dates were available for delivery and explained the procedure before and during the delivery. Very pleasurable experience on the day and glad that you still had the sale on the day after August Bank Holiday so I could avoid the rush over the long weekend. Also received a free mattress protector as part of the deal. Get in!

Sales staff friendly but not following us round the store. Knowledgable helpful. It was a hot day and we were offered a cold drink while ordering. The shop was clean uncluttered and well laid out allowing us to browse the range of products comfortable. We have bought previously from this dreams store and again we were not disappointed.

the staff were very adept.

We were completely satisfied with the service They explained what was the best mattress for us and ordering it was easy I picked the best date for me for my order to be delivered They are very helpful and friendly Would recommend to family and friends and will definitely shop there again

Great customer service taking the time to understand my needs. Friendly staff and relaxed non pushy sales environment with no pressure to buy.

Ann and all staff very helpful . Daughter and I learnt a lot.