Dreams

Excellent customer service.

Everything went well, was not pestered or pressured.

We were helped by Glenn who was very knowledgeable about the products identified for us. We were offered a drink and tried a variety of mattresses before returning to the first one we tried. He was very patient with us and nothing was too much trouble for either him or the Manager (Lisa, I think). Buying a bed is a big purchase and we were not hurried but given the time and guidance to try the right sort of beds for us within our budget.

Laura was very knowledgable, helpful and attentive. She Completed our purchase with ease even with 3 kids with us!

We were welcomed from the moment we entered the store. Ann (our helpful assistant) was knowledgeable about the products and adept at finding out our differing needs. When the technology issues occurred, both she and the manager, Laura, did their utmost to ensure alternative measures were taken (in the case of the sleepmatic machine) and did everything in their power to resolve everything swiftly and professionally. As a result, we had a most enjoyable visit, bought a bed and other items and will be returning for more at a later date (probably this year)

I could buy exactly what I had in mind, and the assistant showed us all the options.

Glenn was very knowledgeable, helpful and patient. Provided advice throughout

The staff at the Southport branch were incredible. It was Glenn and (I think!!) Laura (manager) who looked after us and they knew all the answers to our questions, their product knowledge was incredible and they were spot on with distracting our children too, so that we could try the beds out!

Very friendly and polite staff Andy and Glenn. Dident rush me and gave me lots of options. I even went away and came back the next day having thought about it. Dident feel pushed into purchasing

Staff were friendly and very helpful, good variety of beds and mattresses.