Dreams

friendly staff, no pressure or time restraints

Hi I’m Neil I have a bone disease and came in for a electric bed and I’m so impressed of the range of adjustable beds but the quality was second to non! I purchased my first adjustable bed from bensons and had nothing but trouble with the bed the service even down to buying a mould proof mattress that was delivered with mould on it so I’m so happy with the way dreams have felt with me how quick the deliver is 9day from order so I’m well happy with the service the staff are amazing and the company is by far the best range of bed in plymouth.

The sales assistant was spot on. She was really knowledgeable to our needs. And very helpful and cheerful at serving us. A very easy purchase. Her name was Paula.

Staff very helpful and accommodating. We knew exactly what we wanted and although the exact product was not in store we ordered it with option to change it within 30 days (medium to firmer). Product will be delivered exactly when we want it. Glad also for free pillows with the mattress and removal service for the old one

Couldn't be easier, super friendly and helpful staff who spent time making sure we had best value for money with a great product.

the assistant was with us all the way through,he was extremly helpful offered us coffee and water whilst we waited,very very pleased with the attention we received and awaiting our bed soon

The customer service from the sales agent, Laura, was excellent.

Friendly and helpful staff , more than willing to answer our questions at any time.

Paula was a massive help from the beginning to the end of our visit to the shop, helping us understand the mattresses that would be best for us, as well as suggesting different options. This highlighted to me how well she had listened to what we were looking for and understood our needs. On top of this she then spent time with us understanding and recommending pillows that would compliment what we required, which we are over the moon with now we have them. I couldn't be happier with my experience and appreciate the time spend with us (over 2 hours in the end) and will be recommending not only the store but Paula to everybody I know!

We visited 2 stores on the 24/4/21 in Plymouth & Plympton. At both the staff were really helpful, and really supported our needs in choosing our next mattresses. The stores are well laid out, with a great range I’d products to try out at the Plympton store. I could not fault the visit, from introductions to purchase, excellent all round!