Dreams

The staff were very helpful with the smart bed experience an also very helpful an easy to understand .also they were patient with children

Greta service from Natalie, couldn't have been more helpful

The staff were really friendly and all engaged in chatting to us. Super nice and helpful. Never felt like I couldn’t ask any questions and if we did have questions they were answered to a good standard. Payed a good price for a really nice bed and mattress and am excited for it to arrive

There was someone at the door waiting to serve me and it was a breeze to choose a comfortable bed. Racheal took me through everything I needed to know. I went to other bed companies and Dreams was the only one who helped me and guided me through the process. Even though it was a little more expensive I was happy to pay the difference as I was not sure where to even start when I was looking for a bed.

The store manager, Steve, was very approachable and very friendly. He knew his stuff and wasn't pushy at all, everything you want a salesperson to be.

Although social distancing and infection control measures were in place the sales assistant was still able to provide us with knowledgable assistance throughout our visit

I was very satisfied with the service I received at Dreams . Steve who served me was very professional and helpful. He explained everything about the product to my satisfaction . He was also very careful about the Covid restrictions and my safety .

Rachel treated us all with care, interest and respect She patiently explained everything She helped assess my teenage son’s needs and was relaxed about him trying the mattresses She was very efficient with our order

We were immediately greeted by Natalie who was brilliant and really helpful as we were deciding what to buy. When completing the order the rest of the team were really friendly and very helpful.

The staff (Steve and Rachel) at the Hemel Hempstead store had fantastic product knowledge and took their time to understand our needs. The sleep machine was a fantastic bonus and the time spent with us was above and beyond what I had expected to receive. We acknowledge that procedures where in place to take in to account social distancing and the store was in a clean and presentable manner throughout. The staff were accommodating by letting my husband and I discuss our preferences without the pressure of hard selling or being rushed into a purchase. All of these factors enabled us to purchase the mattress that we wanted without the feeling of being forced into a sale of something that we didn't need. Thank you so much, credit where credit is due team Hemel!