Dreams

We felt the two in-store colleagues had good product knowledge and took the time to understand what we wanted. After going through the sleep match process, Rachel took us through the range of mattresses in store and gave us time to try all the relevant ones and time to make up our mind in an un-pressured way, with product guidance where required.

The assistant was so knowledgeable about all the products that we asked about without any hesitation told us and advised us on all our needs.

Very good service from the members of staff. Knowledgeable and allowed us plenty of time to make up our minds.

Richard at the Hemel Hempstead store made our visit a pleasure his product knowledge, friendly manner and professional conduct were great

The store had great family facilities which kept our children entertained which allowed us to spend the time which we needed to take all of the information onboard and in turn allowed us to purchase our bed with only one visit to the stire

Excellent staff, knowledgable friendly and not pressuring us into a sale. Took time to understand our needs and offered expert advice

Rachel assisted me with my purchase of a mattress. she was professional but friendly and answered all my questions. I have a longstanding low back problem and the Sleepmatch showed which mattress might be helpful. I found the experience easy and informative and this resulted in a purchase. Many thanks Rachel

Very efficient and listened to out comments

Product knowledge was good, alternatives offered if we weren't happy with our original purchase intention (based on a TV commercial)

Staff were incredibly helpful and knowledge