Dreams

The guy that I dealt with in store was so friendly and very informative. He offered me and my Mother tea or coffee which was a lovely touch. We had other shopping to do after buying the mattress and so he offered for me to leave my pillows and mattress protector in the store for me to collect later so I didn't have to carry them around the shops. When I returned, he took a bag off me and packed the mattress protector for me. He was very friendly, funny and made the experience great! Well done Hemel Hempstead store!! Top marks.

As soon as the staff member identified my needs, they took me to the sleepmatch machine where they talked me through the whole process. They proceeded to tell me my options and were incredibly thorough in their product knowledge, allowing me to purchase a mattress in complete confidence that it would be the right specification for me and my partner.

We are re-locating from Manchester to near Hemel Hempstead which is a big scary move so any help that we can get along the way is much appreciated. Scott spent time understanding what we wanted and our budget and fulfilled everything we needed. Great customer service and value.

Richard was an absolute gent.

We were really looked after from the time we entered the shop to the time we left. We were offered use of the devise that helped us choice the correct mattress for our needs. A wide range of mattresses were availble for us to try. Excellent service

Very helpful staff, didn't feel rushed or pressured. Took the time to explain and advise accordingly & made to feel very welcome.

Staff available immediately. Informative and didn't try to oversell.

The sales assistant (Richard) was attentive and helpful but not pushy, helped us find what we were looking for and processed our order with no issues

Overall it was a good experience. We were greeted straight away and after telling Callum our requirements, he explained the various types of product and we then went upstairs to try out the different styles of mattress. It was good just doing it without any pressure selling. We then went back downstairs and placed our order. Simple.

Quick and friendly service throughout our time in the shop,