Dreams

I went into your Hemel Hempstead store and was assisted by Rachel, who gave me all the information I needed and a brochure to take home, after showing my husband, I phoned back the next day to place my order. I am now waiting my delivery next Thursday.

The salesperson Rachel Ginger was very knowledgable about all the products and was ver very helpful. Well done

Very straight forward, friendly and from a knowledgable employee

I went in to the Hemel Hempstead store initially to try to find out why the bed I ordered from your Watford store on 2nd May had still not been delivered ( it still hasn’t by the way!) order number 260A024648. I found Rachel very helpful and appeared genuinely interested in trying to get information for me. I intended buying another bed at a later date but there was a sale on and Rachel talked me through the various options. She reassured me that the bed I choose was made in the UK and would be delivered in 4 weeks. She was excellent. I did not have a bad experience in Watford but feel that I should be emailed with information regarding this long delay. It is now 2 months from the order date. Customer service told me they had no idea when I could expect my bed but I had option to choose a different one !!. Anyway overall the sales staff are lovely and I hope to have two new beds very soon. Thank you.

Rachel is a pleasant and enthusiastic sales lady and because of her knowledge and helpfull attitude I made a very satisfactory purchase. I would highly recommend a visit to the Hemel Hempstead store.

The store assistant (Rachel) was extremely helpful, and even when our 3 year old daughter was being somewhat distracting, Rachel gave her a party bag to keep her entertained.

Very helpful and approachable assistant with good product knowledge took time to clarify my needs and offered options a great experience and very happy with my selection. Form filling was minimum and again optional services where offered e.g. removal of old bed/mattress

The Italian shop assistant in the Hemel Hempstead store was friendly, knowledgeable and made the whole experience very pleasant

Rachel found the bed in another store for us to view then we went back to place the order with her,she was knowlegeable kind and enthusistic

Nothing seemed too much trouble for this gentleman including being offered a drink !!