Dreams

The manager of the store greeted us and was helpful in making sure we were able to select the mattress which met our requirements

This is the first bed in my life , I have bought. I could not fault the young man, who was excellent in his knowledge of sales. He was an excellent tea maker as well, all I can say is well done for being first class in all departments, I will shop and recommend you to friends and others on my travels.

Friendly and helpful assistance in the store, easy to do business with.

They were very friendly and let us bring dog into shop.

The service from Jen in the Hemel branch was fantastic. She was friendly, understanding, patient with good product knowledge and personality. Jen wasn’t pushy at all, considering my mothers fractured back we realised that a good mattress is worth the investment. We went in wanting to purchase a £400 mattress and purchased a top of the range one. Jen definitely deserves knowledgement/ a reward for her service levels and In store sale

Advice was informative yet space given to think. Then able to make good value phone order a few days later

Knowledgeable staff . Helpful but not pushy. Professional.

Excellent customer service from rachel and the staff. Shop was clean and tidy

Rachel was very helpful and had excellent knowledge of the items we were interested in. We wouldn't hesitate in shopping with Dreams again if we need anything else.

The staff were very knowledgeable. The manager John went the "extra mile" by phoning and confirmimg it was possible to have a specially made split double mattress, firm one side medium the other, which we then ordered. The staff were very pleasant, being quite happy to wait and then change the order when we changed our minds on the colour of the bed. We went into the store 3times and yet at no time did we feel that we were being pressurised into placing an order, this made it easy to go back. They also had a drinks machine which produced lovely hot chocolate immediately the staff offered it. (No wait time).