Dreams

Our experience at Dreams in Hemel was outstanding due to the service provided by the sales assistance Ryan, he was extremely helpful, knowledgeable, friendly. gauged the selling at the right level, not too pushy, a nice cup of coffee an excellent all round experience and we would recommended to friends. Ryan is a great ambassador for Dreams and as such a young man he did a very good job.

The service I received at Dreams Hemel Hempstead was friendly and relaxed without pressure. There was plenty of time to explore all the products and options and the store manager John Elliott was able to give me all the information and advice I needed. He also makes a very good cup of tea! I am delighted with the bed, mattress and pillows I have purchased and am very much looking forward to receiving them. 10/10!

Rachel who looked after us was friendly and knowledgeable. She took us to see the beds we wanted to see and offered a comparison and explained the difference.

Found it very easy and comfortable to be there very pleasant lovely assistant

I had excellent customer service from John Elliott. He checked to see if I needed help, left me to try beds, took the time to get to know what I wanted and needed in a mattress, then showed me through all the options. He was friendly, knowledgable and gave me space to make the right decision for me. I'd highly recommend him!

Helpful staff. The store had moved but sign was not clear where to in Hemel Hempstead. I had to ask at tourist information. Did think the mattress was expensive but am very happy with it. It took two days to 'warm up' and be comfortable.

The new Hemel Hempstead store was nicely laid out and the experience felt very personal. Rachel our assistant was extremely knowledgeable about the type of product that I was looking for. Also very personable and we never felt rushed to make a decision. All in all what started with me browsing towards possibly buying a new mattress ended with 1 happy customer purchasing a top of the range tempur mattress.

Staff friendly and knowledgeable, didn't breath down my neck pushing a sale, offered refreshments, straight forward ordering procedure.

Excellent customer service, knowledgeable staff understanding our needs. Quick administration when placing the order.

It was refreshing to have someone who wanted to help and not just take your money!!! Well done to the staff at the branch.