Dreams

The staff at Dreams was highly qualified, provided excellent service and patient.The product were high quality.The store in Perth was clean and safe.

Advisor listened to my needs and understood I had already done a bit of viewing online. He showed me the product I was interested in, took my through the feature and allowed to check that the physical measurements would match my requirements, gave me the space to think and once decided order was placed quickly and easily.

We were highly satisfied as the store manager was extremely knowledgeable and helpful but was not at all pushing for a sale. He listened to our needs and spent quality time with us. He had both a professional and friendly manner.

Member of staff was friendly and informative showed us all the options available on the bed we wanted.

From entering the store to completion of order it was a good experience. Grant looked after us and demonstrated the range of mattresses that met our requirements. He is an asset to your company. He is very knowledgeable and good at listening. Normally we go home to think about it but there was no need to do this.

Sales assistant at Dreams in Perth was very helpful and knowledgeable about products, she made the process easy and quick and looked after us well by offering cold drinks on a very hot day.

the sales assistant was very helpful and very pleasant,we were really pleased with his helpit was a nice shopping experience for a change.will definetly go back when required.

Wilmoth the store manager was a fantastic sales person. He was very knowledgable about all products and when we explained our needs he was happy to spend the time with us testing multiple mattresses to find the right one for us. When we asked about other products he gave in-depth help into our needs and advised what to get and what not too. He had a very friendly and approachable personality and he truly seems to care about each individual customer and makes them feel welcome. I’ve never experienced a more attentive sales person before and he didn’t try to sell us what we didn’t need he advised us and let us make our own decisions. If I was ever to come back to the store for products in the future I would expect other staff to be exactly like him. We have passed his name and the store onto our friends who are going in next week to also purchase mattresses because of our experience. To say you have an amazing employee at the Perth store is an understatement. Every store needs a Wilmoth. Thank you Dreams, we can’t wait to enjoy our new mattress.

Salesperson was very knowledgeable and took the time to understand exactly what I was looking for, Can't fault the service I received.

Fantastic service from start to finish. Grant explained all our options to us and made us feel at ease when deciding which mattress to choose.