American Airlines Center

575 ratings

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Location

2500 Victory Ave,
Dallas, TX 75201

Larry C

By Larry C | 11/15/2014

Overpriced. Staff who are not interested in the customer experience. The place I HAVE to go to for professional hockey

Bethany C

By Bethany C | 10/26/2014

Too ridiculously expensive

ED

By ED | 10/7/2014

Way overpriced food/drinks, but that's how they make their money.

Ant4512

By Ant4512 | 9/29/2014

Pretzels, nachos, and chicken sandwich were not good.

Larry C

By Larry C | 9/26/2014

Large clean facility. There was just enough staff to manage the crowd, but not enough to provide any substantive customer service.

AmberC

By AmberC | 9/6/2014

Nice facilities

J&IR

By J&IR | 3/29/2015

The show was amazing and we all had a great time. I just felt the amount for souvenirs was ridiculous. We have been to more than one event there and bought all the extras but did not this time. $32 for a light up toy is ridiculously insane and we did not get one!

Lisa H.

By Lisa H. | 3/29/2015

The floor were we were sitting was so sticky all over...the seats were so high that you really could not even see...there should have been some BIG screens at least to watch...and it was so steep you felt like you were going to fall. The large drinks were $8.00 a piece...way to expensive...??????and it was very hard to even hear...spent $300.00 to see Disney Frozen on Ice and was so much money to be so disappointed.

AN

By AN | 2/16/2015

Drinks too expensive

Jeff S

By Jeff S | 1/16/2015

Concession food is awful. Staff in concessions are not trained well and don't appear clean. They are chaos. Whomever is responsible for the traffic control should be fired. I understand there is a lot of construction going on around the AAC, but I don't even have experience and could do it better. I know Mark Cuban gets there early and leaves late and does not experience the traffic, but if he did, I know he would be disappointed in the experience. Same goes for the concessions.