Hyatt Regency Jacksonville Riverfront

Staff has been wonderful. Room too tall and large for group.

excellent

July 4th fireworks

Hotel was clean, rooms were very nice. Liked the rooftop pool. However hotel was remodeling rooms on many floors and there was som construction noise- unavoidable if they wish to remodel. Some small attention to details were lacking - vending machine was out of caffeinated sodas- went to several different floors (the ones that weren't under construction) and none had soda available. Finally went to gift shop which was supposed to be open until midnight and it was closed because someone was on a break- had to return to the gift shop 20 minutes later from my room on the 18th floor just to get a cola- it's the little things that can make or break a stay.

Wish it had been disclosed that the pool was being renovated.. Also ability to get coffee or tea without have to go to the lounge.. The bellman and the front door greeter were very friendly and offered helpful suggestions to make the stay better..

Sarah at registration is great. Friendly and knowledgeable

Nice place, nice people, good location, but when you say the hotel is pet friendly, you should really mention that it will double the cost of your stay

Had lunch with guests in the bar.

Very nice property and great location and views.

Looking at doing a big meeting there next year