Pandora Jewelry

I was satisfied with the sale person. But when it came to giving me change, she told me we don’t have change. Gave me no reason! Just the principle, no change. I said ok. If I didn’t want the charm so much I would have walked out of the store. Felt very intimated, by the sales person. At least tell me before the transaction you have no change.

I went to take 2 of my nieces for their birthday present. I was going to buy them each a bracelet and 2 rings. But I was disappointed that pandora did not have much of a selection, as to when I go. I felt embarrassed to take my nieces and whatever they had wanted to get was not their so they had to settle for whatever Pandora had. And I only got one bracelet for a niece and a 2 rings for my other niece. My oldest niece is turning 15 years old and it’s a very important day for her. Being that for a Mexican family turning 15 is a very important family tradition. Don’t think I’ll be going to that Pandora store anymore.

I waited 47 minutes inside the store to be helped. Meanwhile a manager helped other employees suggest items to the customer they were working with. Another employee walked back and forth between the showroom and the office. A third employee finished attending her customer and walked off to go on break. I saw six people get frustrated and leave, two of which were already in the store. It's ridiculous. I understand people needing breaks but I was already waiting for over 20 minutes at that point.

En mi compra uno de los charms se me extravió y no pude recuperarlo, y acababa de comprarlo, o sea perdí 55 dólares

Associates were talking and organizing when I talked in. No Acknowledgment was made. The manager said hi and keep walking. Two other customers walked in and were helped while I stand there. I had to get their attention and ask for help. They didn’t even apologize. Everything I own is pandora. I will go back because I love the merchandise but they need fixing

While waiting in line a employee was going to see if the had a charm I was looking for. She never came back to advise if it was in. However, she could ask if I wanted to sign up for your credit. Why would I want to sign up for your credit if they cannot even complete the original task.

Pandora was out of stock of the Rainbow 🌈 pride charm. My gf really wanted this charm for Mother’s Day.

Fui a devolver un charm color rosado que está en una calidad deteriorada ya que no solo perdió el color sino la cobertura rosada .la respuesta es porque me baño demasiado

My daughter had visited this same store about a week prior and had a wonderful experience. She had hoped I would have the same. When we left the store she said to me, "I'm sorry that you didn't have a magical first experience. The I came my sales girl was so helpful, and nice." Thankfully, I had already done some looking online and had an idea about what I wanted to purchase. Our sales associate must have been new because she remained very quiet and seemed nervous. I had to ask very direct questions and then she would oblige. I also was disappointed that there were no offers or Christmas sales promotions offered. I had seen great deals on the website such as gift ideas. Overall, it was very disheartening. I didn't expect to spend as much as I did because of what I saw online. I went for a bracelet for my mother and my daughter (who was with me) so, it's not like I could say anything at checkout.

I paid with cash and Manger gave me an attitude because I paid with cash. Told me They didn’t have proper change. Short me on my change I was suppose to receive. Pandora is one of the only store making customers wear mask and wait in line still.