Hand and Stone

Chair in waiting room not comfortable. Massage was generally too gentle. It was supposed to be an hour massage, but it only went about 50 minutes.

The staff and the location were good. The therapist applied the correct pressure and did focus on my leg. The therapist failed to place increased focus on my back tightness.

I just felt for the service the prices are way too high I would go back if it wasn’t so expensive

Great experience with the message. Overall visit was okay.

Sheela is an amazing therapist. She is the only one I trust with a deep tissue massage. She applies the perfect pressure & is so pleasant.

Don’t send the online forms through email if I still had to complete them when I got there.

I was seeing regularly. For the past 3 months, my appointments had to be rescheduled at the last minute because she was unavailable that day. This past appointment was rescheduled with another therapist who I liked and will most likely continue with her.

There was a little mixup on pricing that I had not been informed of when booking appointment, but all fine.

The waiting/reception area felt cluttered because there were too many products out. There was a random visitor who was waiting for the receptionist and all were speaking loudly about their lunch break.

The appointment did not start on time, 10 minutes late, but ended 5 minutes early. I'm always in the same room with a carpet that has stains in it. I can very rarely get an appointment at the time I prefer with the therapist I prefer.