Hand and Stone

I would say that the place will need more smell essentials .

When booking massage, receptionist did not ask if I wanted a man or woman and I forgot to inquire and was very surprised when I had a man

I also have a membership to Massage Envy. Your location is close to my home, so I would like to switch. I enjoyed the facial. It was nice. I feel that the message with the facial is better (longer / more in-depth) at Massage Envy. I also am used to getting a facial (not only at massage envy but at The Fountain Spa) that also gives attention to my lips. I was surprised they were not exfoliated or moisturized.

i have facial monthly and it includes collagen and Spf. with your group collagen is extra payment.

I loved the facility. It was nice and clean. The prices were expensive especially for the products. It also seems like you are pressured to buy products that the beautician “prescribes.” I don’t think that word is appropriate because only doctors prescribe. A beautician is far from a doctor. If I wasn’t preassured into buying expensive products, I woul probably be more happy.

I was somewhat disappointed in that I was not massaged on my legs as I had expected. Also I was not really massaged on my head as I had expected. Since I have had massages before and this was part of the massage experience. I was satisfied with what I did have however. Not a bad experience at all.

Room too bright. Payment schedule not clearly explained when I joined.

The staff was very courteous...my masseuse was very good...the environment was very nice....I think I expected a little more. A changing room would have been nice. It was a nice experience compared to what I'm used to.

It smelled like paint in the room I was in. I would’ve wished that the therapist would’ve placed a towel with some peppermint oil underneath the head piece to avoid having me inhale the paint smell. After my very relaxing massage I also got a scalp massage and it was great however when I got up I felt really dizzy. Not sure if it was because the therapist applied too much pressure on my scalp and neck or if it was from the toxic fumes I was inhaling all throughout my visit. I was dizzy up until I got into my car which was a bit frightening.

Overall I was highly satisfied with my experience. My only issues were massage therapist did not massage my feet, which was disappointing. Also, I did not like the work on my neck, but I would just tell her at the beginning next time.