Wild Birds Unlimited

Several employees do not have a working knowledge of your products. The lack of knowledge from these employees encouraged me to buy my binoculars from somewhere else and I ended up making my own bird houses. I don’t mind paying more for quality products and supporting local businesses but I expect that cost to come with good advise and product knowledge.

Price a little high

Product I use was not available again. Second time in a short period. I will call in the future before I shop, since I come in from Los Lunas.

Staff member who helped me very friendly but not well informed re binoculars.

Personally, my standards are rather lofty for me to describe an experience as "Highly Satisfied"

It was a little difficult dealing with communication while wearing masks. The clerk was having trouble understanding me.

Tried to place online order but some items I wanted and knew you carried weren’t even listed! Very frustrating and not user friendly. I ended up ordering by phone instead.

I placed my order during the 25% sale but forgot to enter the discount, and this created a minor inconvenience. I tried to correct it immediately when I realized what I had done and we were able to come up with a solution before I picked up my order.so it is not a big deal. However I like to shop at stores that make it easy to get discounts that are available without relying on my memory. I like to support local businesses but like then to support me too, making sales and perks easy to access. If there is a sale it would be nice for that to be added to cart without me remembering a code.

Difficulty with phone call

Could NOT go into store to look FOR Christmas presents. A BIG BIG deal FOR ME.