
By Liz | 11/23/2018
Staff is highly knowledgeable and friendly. Staff will explain pros and cons of purchasing various items and never push customer simply to make a sale. Staff always helpful with repairs to feeders and timely in responding to my questions and needs. I love being greeted by name and never feeling rushed as I wander in the store. I appreciate the Facebook posts and email updates. I appreciate that I can come in with a young child and not feel stressed by staff as he wanders around the store.

By Annl | 11/23/2018
Staff is also friendly and knowledgeable. They really know their customers and care about them. No question is ever too silly to ask

By skytop8 | 11/23/2018
The employees are extremely helpful and very friendly. The store has so many wonderful things related tp birds and nature!

By Sylvia G. | 11/23/2018
The staff knowledge and friendliness! And excellent products! Always feels good to visit WBU in Brookfield CT.

By CarylKD | 11/23/2018
Margaret Phil and Roni are always so nice and helpful. They are all very knowledgeable and can answer all my questions. They always have what I need. I enjoy bird talk with them!

By Brenda H. | 11/23/2018
Everyone is extremely knowledgeable about birds and the products they sell. I always learn something new when I go to the store. I really enjoy sharing bird stories and in turn listening to stories.

By Drake | 11/23/2018
I always find what I need. I enjoy coming into the store and discussing birds with the staff. I get new ideas of what I want to add to my bird feeding set up when I am there.

By NonnaJo | 11/22/2018
Kind, knowledgeable.

By PeterL | 11/21/2018
The proprietors of this store are exceptional. They're very knowlegable and always happy to answer questions and make recommendations. The store is maintained beautifully, always clean and neat, making it fun to browse the many bird products they offer. I recommend them very highly. Additionally, they're great supporters of the community having created a scholarship that's awarded to a deserving college-bound high school senior at Brookfield High School.

By Jazz1 | 11/20/2018
The staff is very friendly and knowledgeable about any of my birding questions and we always have fun discussing our newest sightings and whenever I describe a bird I'm not sure of they know right away. We also have fun talking about our bear problems and the best solution is the Hot Pepper Suet that only the birds like so I am able to feed all year round. My last problem was birds hitting my windows and they had the window tape and decals that solved that problem. So overall I am very happy and my neighborhood birds are very happy!