Hand and Stone

1153 ratings
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Location

1515 North Parham Road,
Henrico, VA 23229

Kate H

By Kate H | 12/17/2023

The customer service was excellent as well as the ease and availability of setting an appointment for the same day. It was a wonderful, stress free experience.

A Moorman

By A Moorman | 12/11/2023

I called "last minute" -- the service from the first answer--where there was no availability, to the call back noting a quick last minute availability, to the receptionsist, and massage therapist herself was excellent.

Anonymous A

By Anonymous A | 12/6/2023

My massage therapist was great! I loved the pressure. The only thing I didn't like was that the appointment ended a few minutes early (about 8, certainly longer than needed to dress).

Mary L

By Mary L | 12/5/2023

Friendly and knowledgable staff. Relaxing atmosphere. Back muscles relaxed!!!!

Kat K.

By Kat K. | 12/3/2023

I was able to book my mom and myself for a wonderful and relaxing day. I had never had a facial and I loved it. Everyone was very professional!!

Anonymous

By Anonymous | 12/2/2023

I felt comfortable with the appointment booking process, the reception staff and my massage therapist. My specific requests were taken into account and my therapist concentrated on those areas of concern. I enjoyed a very relaxing massage and felt like it improved my areas of concern. There was a lengthy checkin process with a multiple page form to complete, but I am sure that is necessary to ensure the health and safety of all concerned. I had a very good experience.

Anonymous

By Anonymous | 12/1/2023

I was satisfied because I felt comfortable. The massage therapist educated me on after massage care. She also recommended different ones for future visits.

Anonymous

By Anonymous | 11/27/2023

everything was very well done

Anonymous

By Anonymous | 11/20/2023

My massage therapist was amazing. She worked on the specific areas I mentioned and made me feel better immediately. The service and professionalism at hand and stone is wonderful

Anonymous

By Anonymous | 11/19/2023

I enjoy the membership in that it ensures I take time to relax each month. My therapist is always professional and does a great job.