Dreams

Received We were greeted well by Kodey and her manger who straight away offered us a drink.Absolutely nothing was to much trouble Kodey explained the sleep match procedure which helped an awful lot,she gave us pillows to use which we have since purchased with our mattress even though we tried mattresses over and over again Kodey sanitised them each time which was excellent.

Lovely clean store that was well stocked with plenty of options. Friendly and helpful staff that were very knowledgeable about their products

THE ASSISTANT KODEY WAS VERY PLEASANT AND TOLERANT AS OUR CHOICE BECAME BIGGER. WE WERE TREATED WELL BY STAFF IN FACT SO WELL WE,RE RETURNING TO LOOK FOR ANOTHER ITEM. hOPE TO MEET THE SAME ASSISTANT AGAIN.

I was highly satisfied by my visit to the Kidderminster store, being served by Becky. I visited twice and during the two visits she made effort to get to know us so that she could offer us the best advice. She offered us tea and coffee and really looked after us, never making us feel rushed. She provided pillows to test the mattresses with and tried her best to honour our original quote on our second visit after the price had increased.

Brandon took time to understand my elderly mothers needs and was very patient with her as she is also deaf. He looked at her & spoke slow & clearly so she was able to lip read. Is product knowledge was excellent and smiled as he spoke which made her day. He was also able to listen to me explaining (on the side)her actual disabilities without my mother noticing which is a skill in its self having spent many years in retail myself. He is a credit to your store & company.

Visited the store and Brandon and Jason were absolutely superb. Both these guys couldn't do enough to help us. Talked us brilliantly through the purchase and we felt no pressure to buy. I watched them with other customers too and they just have a natural ability to make you feel comfortable. Well done lads, I will certainly be back.

It was due to the service given by the assistant, Brandon. He was helpful, had excellent product knowledge and was not pushy. We (me, my wife and our granddaughter) all agreed that he was a credit to your company.

Very friendly staff and we felt looked after. We were greeted by Jason on arrival and he told us about the service provided including sleepmatch which was a really enjoyable experience. Social distancing was observed at all times. We were given our own pillows and also offered a drink.

Very helpful staff and a lovely cuppa tea too

The staff just great. And the lady brill