Dreams

I was welcomed by Becky at the Kidderminster store, who immediately put me at ease with her friendly manner. She offered Sleepmatch to assist in my choice and nothing was too much trouble in showing me the mattresses available and letting me test them with pillows. Her product knowledge was very good. She provided refreshments too while I made my decision and then processed my order efficiently, even ensuring the best delivery date met my availability. She made the whole exercise a pleasant experience, even with the social distancing limitations followed. Thank you Becky.

Excellent customer service and knowledge shown by Kodey. She was the sole reason we stopped looking at other bed stores. The service we received from her made us choose your store without a doubt.

Jason greeted us as soon as we walked through the door, he wasn’t pushy but very helpful, showed us the technology for choosing our mattress and was very good in giving us enough time but also not intimidating or pushy.

Good staff

The experience was very posditive We purchased from your kidderminster store and first class service from brandon and Becky Nothing too much trouble and product knowledge top class a credit to your company

We were very impressed with the professional service we received from dreams. All staff members were lovely and kind. All of them were very helpful in helping us find the perfect bed even tho we were very inexperienced at this they still helped us and made us feel comfortable.

Assistant was friendly and helpful and made the whole process very straight forward. Excellent service.

My experience was amazing. Becky was so friendly, so helpful and got me sorted with just what I wanted. She made us feel so welcome and made us a cup of tea. She made choosing a new bed really simple and her knowledge was brilliant. Would highly recommend both becky and dreams to anyone.

One reason and one reason alone Becky. She was simply amazing. Cheerful, helpful and a fab sales lady. We had actually gone to the wrong shop and should’ve gone to Bensons Beds but Becky was so helpful we promised her we would go back and order the bed from her. We did a couple of weeks later. She was fab!!!

The sales personnel were very attentive and made it an experience. All smiles for me.