Dreams

Anil was very attentive and helped my mum find her perfect mattress - we spent £1300 on the day.

The assistance from the assistant was superb.

Assistant manager explained the types of beds and listened to what we needed, very good service

I made my purchases on my second visit to the store. The first time I was served by a lady named Nirali, although she was new to the store she was so friendly, knowledgeable and helpful without making us feel under pressure at any time. On the second visit we spoke to the store manager Steve who was extremely friendly and helpful whilst remaining completely professional. We made our purchases on this occasion and couldn’t be happier with the help we received.

Layout of the store, ease of identification of mattress types. Very welcoming staff, attentive but not pushy. Range of products.

The gentleman who dealt with me and my husband was extremely knowledge, was very patient, as I have a disability and am a little slow. He showed us beds that would be suitable for our specific needs and ensured he did not overwhelm us by showing us too many. He suggested we leave and return, if we were unable to make a decision on our initially visit. This made the whole experience less pressurised. We were offered refreshments and were given time to decide if we comfortable with making such an expensive purchase. This was an extremely positive experience.

We have excellent support from both Stanley and Jerome whilst in store and they were both extremely knowledgeable

I felt that shop assistant was patient with me as i took time testing different beds to see which one was best for me

Expert friendly help

The staff were friendly and knowledgeable. They also were respectful in not pushing anything, but waiting to be asked for information or advice. It is a very friendly environment