Dreams

Great customer service, the sales guy went over and above to ensure all our needs were met. Excellent

A lot of time was spent with us choosing the right the frame and mattress which in other stores we found this seemed inconvenient All information was given clearly, delivery time was quick and was always kept updated Overall very satisfied with Dreams

The lady, Kaye, at Dreams in Leicester was very helpful indeed, the men there less so

The service was perfect lovely guy that dealt with us

Was greeted as soon as we got into the shop, refreshments were offered too. We were taken around to look at the range of beds and mattresses to suit our needs. We wasnt pestered either as the person left us to our own devices to check and get a proper look of the stock etc.

Laye at the Leicester branch was very helpful. We got to use the tester to see what bed was best for us. Everything explained. WS even asked if we would like a drink( tea.coffee.water) unheard of. Very impressed.

Got the mattress we required

The sales assistent Anil was most helpful during our shopping experience. His experience and friendly approach helped provide my wife and I added confidence and trust in the products we selected. He was not a typical pushy sales person, but was clearly knowledgable and most importantly listened to what we were after rather than just selling us what he thought would be suitable - thank you Anil!

We had not shopped at dreams before and we’re very impressed with the mattress choosing technology which was very clever - the first one it chose for us was the one we bought! In arriving in the store a colleague came straight over, he was not too ‘salesy’ just informative and friendly and left us to shop which was a big thing for us. Anil that served us was very helpful, friendly and made the experience a lot easier. We’d planned on heading to bensons for beds also and never got this far!

from the time we entered the store till the time we placed our order the service was first class