Dreams

Staff were knowledgeable and friendly

I suffer with anxiety and sleep deprivation, needless to say I was at first very reluctant to go to a store but having had a bad experience with an online mattress supplier I really had no choice, I attended dreams with my sister and upon entering the store we were greeted by Steve. Steve made me feel relaxed from the word go, he was calm polite extremely knowledgeable and had a nice sense of humour, He made us a cup of coffee and encouraged me to try the "robotic" bed, he then patiently took me to try every bed that covered my needs, I subsequently bought a mattress with a delivery of one week but steve kept reviewing the delivery slots and cut two days off this, I left the store in the best mood I have had all week.

I needed to purchase a mattress found what I wanted, job done. The assistant was very helpful and knowledgeable. I was very impressed how quick the whole process took. It was something I've been putting off doing for a while.

The sales assistant was very knowledgeable, polite, professional, helpful, friendly and not pushy.

The gentleman was very helpful and he did show us what type of mattress my dad wanted and he did explain everything to us taking his time we did get a good service

The representative (Ian Chapman) was personable, knowledgeable, patient and a pleasure to talk to. He made the process as smooth as possible and clearly communicated in an effort to manage my expectations. A true client-facing asset to your company.

Our sales assistant was so professional, courteous and knowledgable and clearly had all of his focus on us during our time in the store

Great service, amazing sales manager Steve was fantastic and very helpful

Customer service was absolutely fantastic all staff were brilliant especially Steve the store manager and Ian from Leicester store

Staff name stanley very helpful we used the sleepmatch facility and helped understand my wifes back problems and needs