Dreams

Steve was simply fantastic taking us through the process of the purchase and the options with great knowledge, humour and help. He was a thorough professional and knew his products and options inside out. He was able to assist us with the bed frame, the mattress and showed us many options available. He then continued to help with installation questions and insurance cover before moving onto assistance with the mattress protector, pillows and duvets to complete the package of goods in the order. One of the best experiences I can remember in a long time and he should be praised for it. Loved the service from start to finish. All the staff were polite, COVID safe and offered us multiple drinks. The process was made so easy including the mattress electronic analyser. Please do ensure Steve is praised accordingly. He is top class and rarely if ever do I give such feedback on a sale, so you can see how clearly he made an impact on us. We would even consider giving an interview or video on how satisfied a customer could be. It was made so pleasant for us. So may we say thankyou to DREAMS! You made us very happy and I am sure once the item is delivered we will be just as happy too. Ty

Everything went smoothly from the moment walked through the door. Staff very polite.

The assistants was very good and helpful by Nirali. Explained everything very well

Ian was very attentive. Offered valuable advice. Wasn't pushy in his sales pitch. We never felt pressured into buying. Able to meet or complex needs on the order. Delivery time etc

Felt very well looked after. Was our first time looking for a bed, and we were very well taken through the process. Ian was extremely knowledgeable, polite, and attentive to our needs.

Visually could easily identify the types of mattress on offer. The personal assessment of suitable mattress recommendation was very impressive. Variety of bed styles was impressive. Bonus mattress protectors and offer of discounted pillows was appreciated.

The staff were really helpful and friendly. They listened to our needs and assisted. Really nice and made us feel relaxed

First time there And the assistant was amazing she really helped us My mum.has back problems and was so helpful .we got a good deal

It was seamless quick and easy. The salesman Ian had very good product knowledge and ultimately swayed my decision towards the purchase that I had made.

We was given a very warm welcome & treated very well. The staff was very friendly & very helpful.