Dreams

I was Highly Satisfied as the store colleague Nirali was very helpful and able to meet all my needs and give me reassurance on my purchase as I was worried about going from a single bed to a double. Nirali also reassured me that getting a good mattress was a good investment and I was appreciative of her kindness and assistance. I was Highly Satisfied too by using the technology which was able to determine which mattress would be best for me based on how I sleep and the firmness and comfort I need.

We were greeted by Ian, from the Leicester St George’s retail park branch. Amazing experience and no hard sale. Purchase was quick and easy. No off topic time wasting or anything. It’s always best to have someone like Ian. Please send this recognition to the store manager.

Very attentive staff, giving good advice and guidance. Good range of products, which were excellently displayed.

Great service from member of staff that handled my order

Plenty of choice. An excellent computerised bed which was able to recommend the most suitable bed for us. The assistant was knowledgable and explained clearly the different options available. Thought the COVID protocols were clear. Cleaning after we had laid on the bed.

I knew the product I wanted but wanted to physically see it before ordering so my visit was quick & efficient, the sales person was helpful and didn’t try to sell me anything I didn’t want as he realised I was specific for what I wanted.

The assistant greeted us at the door and was very knowledgeable on the product we want you to purchase

Excellent support from the store team

The customer service from all members of staff at the Leicester branch was fantastic. Welcoming, friendly, helpful, not pushy, Stanley in particular was fantastic

Anil and Steve went out of their way to help us. Very knowledgeable.