Dreams

Lee and Luke were both very helpful in working together in achieving the best possible outcome for us.

This was my first visit to a Dream store and upon walking in and looking at a few mattresses a very kind member of staff called Kelly walked over and asked if we needed any assistance to which I said yes and she got me to try the mattress tester (Not sure what it was called) and it helped me pick out which bed was best for me then Kelly showed me the recommended mattresses and allowed me a good few minutes to try them out in comfortable positions similar to which I would use to sleep or relax. Once I had picked out a mattress with the assistance of Kelly we then got to processing the payment and delivery which she explained and was very helpful with. Also which was a nice touch she also offered us some bottled water and said it would have been tea or coffee if Covid hadn't been about which was a very nice gesture. I would definitely recommend this store and Kelly again! :)

The gentlman was very supportive and very excperienced. He also went above and beyond

Kelly being highly professional in her approach to us and her explanations about the different products we looked at

We came in to buy a bed for our new home, we were warmly greeted by Kelly whose knowledge was outstanding, we came away confident that we had made exactly the right purchase. Kelly is a credit to your company.

The salesman was very helpfull and was professional and showed us want we wanted to see and pointing out other options.

Clear explanation of the different mattress types, more than happy to let me test the beds numerous times.

As soon as I stepped in the store I was greeted with a lovely smile and I was asked did I need help with anything or was I happy to browse. I prefer that as the assistant was there to help and wanted to help but not in your face. I had my children with me and he offered them a bottle of water each and was friendly to them. He showed me how the beds worked and helped me pick a mattress with his knowledge and helped me make the best choice for the bed with storage etc. I have never felt so comfortable shopping before it was a real pleasure. Keep that member of staff he’s amazing.

Our sales assistant was really helpful. We only came in to browse and ended up buying two mattresses!

Kelly was very friendly and had great product knowledge of the items she was selling. She really helped us to find the perfect mattress for us.