Dreams

Whilst the colleague could not have been more engaging or helpful, the store was well kept and the product range wide and competetive, the pop music which was pervasive throughout was too loud, monotonous and quite at odds with a good nights sleep. I'm not suggesting lullabies, but even The Sandman, or Fy Mhylentin would have been more appropriate in that particular environment than the tuneless affected whining that we endured.

Miss sold mattress at store had to phone customer service to get the right one at right price. Excellent service by customer service staff member yolandamakurumure@dreams.co.uk

I’m afraid the sales assistant who dealt with me was laughable bad. Didn’t really know anything and had amusingly bad communication skills

We were extremely happy with Kelly in the Carmarthen store. She was friendly and very helpful. WE were very happy with our purchases

there were no problems, I was satisfied

The person in the store did not tell me , the bed and mattress where coming separately, so the mattress came i came home from work to receive, expecting bed base too, to no avail. Rang dreams to be told bed base was'nt even in the country, so then had to explain to my son who was really looking forward to his new bed arriving as a late birthday treat, wasnt going too untill mid November roughly and no date given ?!!!! i feel led down the garden path .Bang out of order , sales to get the sale with no integrity about details , if i had known the truth i would have bought a bed else where. This i certainly not a dreamy experience.

Might have hit the incorrect button, I was very satisfied with the experience and friendlyness of my sales person Kelly, could have not done anymore