Dreams

We were greeted within seconds of entering the store, we were offered water and the knowledge of the salesman was excellent, the salesman wasn't trying to sell us the most expensive mattress just the one that suited our needs.

The lady I spoke to was very engaging and easy to communicate with.. very friendly and made the whole process a pleasure.. it was her first time placing a order over phone and applying for the credit but at no point did it feel like she didn’t know what she was doing.. very happy with the whole process

The lady I spoke to was very engaging and easy to communicate with.. very friendly and made the whole process a pleasure.. it was her first time placing a order over phone and applying for the credit but at no point did it feel like she didn’t know what she was doing.. very happy with the whole process

We went into dreams looking for a mattress only. The store manager David greeted us promptly and quickly uncovered we had no clue what type of mattress we needed or wanted so suggested the sleep match. The technology itself was fantastic and we were engaged straight away. Following this David took time to understand our budget and what we wanted then the search began. We tried a total of 5 mattresses all which fitted our needs, finally choosing one which we loved. David also suggested the Tenpur pillows which were amazing, we probably wouldn’t have spent £170 on two pillows if he hadn’t suggested them. Overall the store was really clean and we had no concerns considering the current pandemic. The delivery option was also a plus. David was absolutely fantastic, he took time to understand us and the requirement, taking a really good consultative selling approach which is essentially why we purchased on Sunday with dreams.

We went into dreams looking for a mattress only. The store manager David greeted us promptly and quickly uncovered we had no clue what type of mattress we needed or wanted so suggested the sleep match. The technology itself was fantastic and we were engaged straight away. Following this David took time to understand our budget and what we wanted then the search began. We tried a total of 5 mattresses all which fitted our needs, finally choosing one which we loved. David also suggested the Tenpur pillows which were amazing, we probably wouldn’t have spent £170 on two pillows if he hadn’t suggested them. Overall the store was really clean and we had no concerns considering the current pandemic. The delivery option was also a plus. David was absolutely fantastic, he took time to understand us and the requirement, taking a really good consultative selling approach which is essentially why we purchased on Sunday with dreams.

The lady I spoke to was very engaging and easy to communicate with.. very friendly and made the whole process a pleasure.. it was her first time placing a order over phone and applying for the credit but at no point did it feel like she didn’t know what she was doing.. very happy with the whole process

The lady I spoke to was very engaging and easy to communicate with.. very friendly and made the whole process a pleasure.. it was her first time placing a order over phone and applying for the credit but at no point did it feel like she didn’t know what she was doing.. very happy with the whole process

We went into dreams looking for a mattress only. The store manager David greeted us promptly and quickly uncovered we had no clue what type of mattress we needed or wanted so suggested the sleep match. The technology itself was fantastic and we were engaged straight away. Following this David took time to understand our budget and what we wanted then the search began. We tried a total of 5 mattresses all which fitted our needs, finally choosing one which we loved. David also suggested the Tenpur pillows which were amazing, we probably wouldn’t have spent £170 on two pillows if he hadn’t suggested them. Overall the store was really clean and we had no concerns considering the current pandemic. The delivery option was also a plus. David was absolutely fantastic, he took time to understand us and the requirement, taking a really good consultative selling approach which is essentially why we purchased on Sunday with dreams.

We went into dreams looking for a mattress only. The store manager David greeted us promptly and quickly uncovered we had no clue what type of mattress we needed or wanted so suggested the sleep match. The technology itself was fantastic and we were engaged straight away. Following this David took time to understand our budget and what we wanted then the search began. We tried a total of 5 mattresses all which fitted our needs, finally choosing one which we loved. David also suggested the Tenpur pillows which were amazing, we probably wouldn’t have spent £170 on two pillows if he hadn’t suggested them. Overall the store was really clean and we had no concerns considering the current pandemic. The delivery option was also a plus. David was absolutely fantastic, he took time to understand us and the requirement, taking a really good consultative selling approach which is essentially why we purchased on Sunday with dreams.

The chap, Jamie, who helped me find the correct bed: mattress, divan and headboard was exceptional. He knew the products well, able to answer any questions and had excellent customer service skills. I had been looking for a bed and tried many different shops, part of the reason I bought from you was due to the excellent customer service