Dreams

Christine was friendly and knowledgeable.

Christine was friendly and knowledgeable.

Friendly knowledgeable staff and good orices

Went in to the store to look. Ended up purchasing, unusual for me. I do like to look around. The salesperson James welcomed and spent time understanding our needs. No hard sell, thankfully as we would have just left the store. Very happy.

Sensible advice. No hard sell. Various options discussed.

Sensible advice. No hard sell. Various options discussed.

Was an easy process and quickly dealt with.

Both gents we dealt with were exceedingly good. Particularly John Q who welcomed us as soon as we walked through the door. He offered us refreshments as well which I found highly unusual but very effective as it felt more personal. His product knowledge was fantastic and wasn’t pushy in regard to trying to make a sale. In fact quite the opposite ensuring he spent time trying to determine the comfort needs of the consumer and taking time to understand what we wanted in the way of comfort. In turn we ended up buying a new bed for our teenage daughter too. An exceptional service all round. Well done John Q

Great knowledge and well trained staff

I was satisfied with my visit to dreams because the gentleman tookthe time to show us the bed we were purchasing and showed us how the remote worked and the tv also he made us feel at ease when we were waiting asking if we would like tea the other staff were very friendly too